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Whilst we believe this website to be a comprehensive resource for obtaining information, we can never expect to cover everything. We do answer common questions in our Q&As including what information the Employee Pensions team can provide to you. If you’re unable to find the answer, you may want to speak to our administration team. Their contact details are below.

Opening hours: 9am to 5pm, Monday to Friday.

Employee Pensions
Nationwide Building Society
Nationwide House
Pipers Way
SN38 2GN

01793 655131 (9am to 5pm, Monday to Friday)

March 2020 – Coronavirus

Due to reactive measures to minimise potential spread of the Coronavirus, we’ve temporarily changed the way the team are working. As a result, our phone line may be busy or temporarily unavailable. However you can still talk to us – in the first instance, send us your query with your contact number to the email address above and we’ll arrange to call you back. If you can’t do this or you have an urgent enquiry, you can contact us on 07765 448158.

If you're a pensioner and have a query regarding your tax code, you can telephone AskHR on 01793 556808 and select ‘option 1’ (9am to 5pm, Monday to Friday).

If you're a Nationwide employee and have a query, you can create a case via 'AskHR Support' on the intranet and select 'Pensions' in the category search.