Message from Nationwide Building Society – Ongoing pensioner tax code issue
We know a number of Nationwide Pension Fund pensioner members are experiencing an ongoing issue with an incorrect tax code being applied to their record with HMRC. This issue began as a result of an isolated incident when we reported April’s pay information to HMRC after moving to a new payroll system. We’re very sorry this continues to be a problem for some.
If you’ve been affected by this, you’ll have received a communication from us earlier this month either by email or letter. Please find an update on the current situation and a recommended approach you may choose to take to speed up resolving the matter here.